At Honsoft Technology Centre Ltd, we value your privacy. This policy outlines how we collect, use, and protect your data across our software products, ERP systems, websites, and mobile applications.

1. Information We Collect

We collect information to provide better services to our clients:

• Account Data: Names, phone numbers, email addresses, and corporate details when you register for our ERPs or services.
• Client System Data: Databases, school records, tenant listings, or financial logs processed within our hosted solutions (ISMS, HPMS, Microfinance ERP).
• Payment Records: M-PESA transaction IDs, billing addresses, and payment histories.
• Technical Logs: IP addresses, browser types, and device identifiers collected through website cookies.

2. How We Use Your Information

Your data is strictly used to power and improve our business automation tools:

• To deploy, maintain, and support your custom software or ERP modules.
• To process subscription renewals, invoicing, and service billing.
• To send automated Bulk SMS triggers, system updates, and security alerts.
• To comply with legal obligations under the Kenya Data Protection Act (2019).

3. Data Protection & Security

We implement strict operational security measures:

• Encryption: Data transmitted to our cloud ERP servers uses secure SSL/TLS protocols.
• Access Control: Only authorized technical personnel can access live deployment databases for troubleshooting.
• M-PESA Integration Safety: We do not store financial pins or banking passwords; all integrations go through authorized Safaricom APIs.

4. Data Sharing & Third-Parties

We do not sell, rent, or trade your personal or corporate data. Information is only shared with third-party utilities necessary to run your system:

• Telecommunication Providers: For delivering Bulk SMS updates.
• Cloud Hosting Providers: To securely store your hosted ERP databases.
• Legal Authorities: Only when mandated by Kenyan law or court orders.

5. Your Rights

Under the Kenya Data Protection Act, you have the right to:

• Access, update, or correct your personal data.
• Request the complete erasure of your account or system records upon contract termination.
• Object to processing or request data portability.

6. Contact Us

For any privacy inquiries or to exercise your data rights, contact our compliance team:

• Email: privacy@honsoftcentre.co.ke
• Phone: +254 717 454 634
• Address: HMT Centre, 1st Floor, Nairobi-Namanga Road, Kitengela, Kenya