The integration Process

1. Provider Selection: We choose a bulk SMS provider that offers RESTful APIs and supports the sender ID registration required for institutional trust.
2. Authentication: We obtain secure API credentials (API keys or OAuth 2.0 tokens) from your chosen provider to authorize requests between your systems.
3. Setup & Mapping: Within your CRM or ERP we configure the SMS settings by mapping custom fields—such as “User Name” or “Loan ID”—to ensure messages are personalized i.e Dear, John..
4. Workflow Automation: Define triggers for automated messages, such as a “New Registration” on a website or a “Payment Due” in an MFS status change in a CRM.
5. Webhook Configuration: Set up webhooks to receive real-time updates for delivery tracking and incoming two-way responses directly into your CRM dashboard

Sector-Specific Applications

• Finance: Automated OTPs, transaction alerts, and fraud-prevention notifications with high-security encryption, balances and arrears reminders.
• Education: Exam result notifications, fee payment reminders, and emergency school announcements for parents and students.
• Transport: Ticketing notifications, Parcels dispatch and delivery alerts.
• Real Estate: Tenants invoices, payment acknowledgements, emergency and meeting notifications.
• Non-Profit: Members notifications, Streamlined volunteer coordination, donor thank-you messages, and real-time updates for field operations